Knowledge is power when it comes to outbound dialing

One of the reasons why we've cracked the outbound dialing code at Dialer.io is because we have a deep understanding of exactly what systems and processes need to be in place in order to achieve high pick up rates. Dozens of factors all work in conjunction that lead to the overall result of high pick up rates.

Feel free to explore the below free educational recourses and get yourself up to speed with the factors that are involved with reaching more of your potential customers.

Call center agent looking down, talking on the phone

Explore all our resource guides

Why STIR/SHAKEN is Essential and the Problem with Low-Tier Carrier Networks

Ensuring your calls are successfully delivered is more challenging than ever, especially with the increasing prevalence of spam filters and call-blocking technologies. Our guide, Why STIR/SHAKEN is Essential and the Problem with Low-Tier Carrier Networks, explains how STIR/SHAKEN protocols are revolutionizing call authentication and why relying on low-tier networks like Twilio can hinder your success.

Why Fixing Your Pickup Rate is Like Doubling Your Sales

Let’s talk about a dirty little secret in sales: that top-of-the-funnel stuff? It’s where all the action is. Sure, sales teams love to brag about close rates, and you probably have someone somewhere telling you that a 20% close rate is what you need to aim for. But here’s the thing—if you can’t even get people to pick up the phone, what’s the point of having a killer close rate?

The Ultimate Guide to Warming Up Phone Numbers

Launching an outbound calling campaign without warming up your phone numbers is a recipe for getting flagged as spam. The Ultimate Guide to Warming Up Phone Numbers is your go-to resource for establishing a strong reputation with carriers and ensuring your calls consistently reach your prospects.

Dialer Types Explained: Choosing the Right Tool for the Job

Selecting the right dialing system for your sales team is crucial for optimizing performance and achieving your outreach goals. Our guide, Dialer Types Explained: Choosing the Right Tool for the Job, breaks down the different dialer options available and helps you understand when and why to use each one.

Dialer and Phone Terminology Every Sales Manager Should Know

Navigating the world of call centers and telecom can be complex, especially with the array of technical terms and metrics that impact your sales team’s performance. Our resource, Dialer and Phone Terminology Every Sales Manager Should Know, breaks down essential terminology, making it easier for you to optimize your team’s dialing strategies.

A Manager’s Guide to Call Throttling for Sales Teams

In today’s sales landscape, ensuring that your calls reach your prospects is more challenging than ever, especially with the rise of spam filters and stricter call deliverability rules. Our comprehensive guide, A Manager’s Guide to Call Throttling for Sales Teams, is an invaluable resource designed to help sales managers and team leaders understand and implement effective call throttling strategies.

The Comprehensive Guide to Mastering Pickup Rates

If your outbound sales efforts are falling flat because no one is picking up the phone, you need a strategic approach to boost those rates. Our Comprehensive Guide to Mastering Pickup Rates is packed with proven techniques to ensure your calls get answered and your team maximizes its potential.

SOPs for Managing Attestation Levels: A, B, and C

When it comes to outbound dialing, understanding attestation levels is key to improving call deliverability and reducing the risk of spam flags.