The ratio to maintain for baseline phone number health (spam flags) is NO MORE than 50 dials per day per number. The IDEAL ratio for phone number health is 30 or less dials per number per day.

a. If you have a team of 5 doing 500 dials per team member on average a day then as a team you will be doing 2500 dials per day. To maintain a baseline ratio you will need 50 numbers minimum.

b. Real time number spam monitoring within Dialer.io will provide you with a “number health” score, the goal as an account is to stay above 95% to ensure the high ongoing pick up rates.

This is needed when a business has a high call volume of over 20,000 dials a month and is looking to not have to keep purchasing more and more numbers.

The process involves having the numbers registered to the business. A process of business due diligence is required and the telcos have the final say as to what businesses they will allow phone numbers to be spam label remediated. NOTE: not all businesses will pass the requirements

This is recommended for anyone who Cold Calls, for any lists that are generated with a non TCPA/GDPR compliant means or the list is ages and has not been engaged regularly.

We will pre set a basic set of TCPA compliance into the dialer however it is the business and the agents responsibility to maintain TCPA compliance.

Speed to lead is essential for high pick up and contact rates, we have pre built campaigns that are pre set to 3 dials day 1, 2 dials day 2 and 2 dials day 3. The business must factor this into their TCPA compliant communication strategy as well as ensuring that in order to maintain a fast speed to lead they have optimal lead to staff ratios. From our experience, someone working full time can handle no more than 50 - 70 new leads per day assuming they are calling the leads on a 1 dial per day cadence from day 7 - 14. The Speed to lead will suffer due to the agents inability to service all leads due to time constraints. Ultimately the more people who pick up, the more conversations are had and the less leads 1 person can handle.

In order to have a legal and legitimate local presence you must “own” the number, you cannot use a pooled number in order to make it look like you have a local presence when you do not. The call back number must also match the outbound number. So on Dialer.io we recommend that you buy phone numbers using the dials per day to phone number ratio of no more than 30 dials per day per number in the following states. Florida, California, Texas, New York, Pennsylvania, Ohio, Illinois, Georgia, North Carolina, Michigan. These 10 states account for nearly 40% of the USA population. If you know the distribution of your leads then you can customize this however you want.

Call Charges are subject to change and on a state by state and country by country basis.

Dialer.io is an enterprise-level outbound dialing platform designed to improve pick-up rates and lead conversion for sales and SDR teams. It provides tailored solutions, speed-to-lead capabilities, and advanced number management to ensure effective and efficient outbound calling.

Dialer.io increases pick-up rates by using a proprietary number management system, custom call cadences, real-time spam and number health monitoring, and branded caller IDs. These features help maintain the health of your calling numbers and improve the likelihood of your calls being answered.

Yes, Dialer.io can be tailored to meet the specific needs of your business. Whether you require a large-scale call center solution or individual seats on our platform, we work closely with you to create a solution that fits your unique requirements.

Dialer.io identifies new leads as they enter your CRM and queues them up for dialing moments after they opt in. This speed-to-lead capability ensures that your team can contact new leads immediately, increasing the chances of conversion.

Dialer.io stands out due to its proprietary number management system, real-time monitoring, custom call cadences, and comprehensive reporting. We also work closely with telcos to register your business as a trusted partner, ensuring your calls are less likely to be flagged as spam.

Dialer.io maintains and monitors your calling numbers to prevent them from being flagged as "potential spam." Our proprietary system ensures the health of your numbers, and we collaborate with analytics partners for real-time monitoring and quick remediation of any issues.

Yes, Dialer.io offers granular reporting on hundreds of individual metrics from your outbound dialing campaigns. This detailed data allows you to make informed, strategic decisions to optimize your campaigns and improve results.

We work with telcos on your behalf to register your business as a trusted Dialer.io partner. This involves navigating the telcos' verification processes to ensure your calls are recognized as legitimate, reducing the risk of being flagged as spam.

Dialer.io is suitable for any business that relies on outbound calling to generate leads and sales. This includes sales and SDR teams, call centers, and businesses of all sizes looking to improve their pick-up rates and lead conversion.

Dialer.io pricing is created on a case by case basis. Reason being is that every business is different and every business requires different integrations and feature sets. Being a fully managed dialing platform we’ll conduct a discovery session with you to find out exactly what it is you need out of your outbound dialing solution. We can then advise you on what Dialer.io features you’ll require in order to achieve pick up rates that range from 15-25%.

Some of the considerations we look at in our pricings are the following:
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- How many team members do you have and how many dials a day you would expect to do?
- How many phone numbers will you require to maintain optimum phone number health?
- How complex will the CRM integrations be?
- Do you have unique internal sales processes that require custom integrations?
- Are you doing international dialing?
- Do you have particular or unique reporting requirements?

The reason we’re able to achieve such high pick up rates is because we build systems for your specific needs. We will never over sell you a feature set you don't require. Our pricings are competitive and similar to many of the off the shelf dialing platforms available now.

There is an initial 3 month commitment then month to month thereafter. Fees are paid monthly in advance.

We can have you up and dialing withing 2 weeks from your onboarding call providing no custom onboarding or integration is required.

Yes you can make modifications and additions when required later.